United Wardrobe EN Help Center home page

Articles in this section

Privacy information policy

Safety for our users is essential for us at United Wardrobe. You can stay totally safe and protected by following United Wardrobe #1 rule: always buy and sell through United Wardrobe payment system!

We work with a secure payment provider and take measures to protect your bank account and personal information.

We encourage you to take the necessary precautions for keeping your personal information safe too by not sharing them on the platform with other users. Only your real name or delivery address become available to the seller, after you have purchased an item.

Our safety team is responsible every day for detecting scammers and items that do not meet our conditions. Our team proactively reduces the chance of a bad purchase. However, it's possible that you will cross the road of misbehaving users. Some red flags to look out for: 

  • People asking you to share your bank account, credit card number, PayPal account or other personal details with them.
  • Requests to send cash through the post or transfer money directly to them, via bank transfer for example.
  • Users asking you to pay through a third party payment service.

Most of these scammers will start by asking for information (for example additional pictures) to be sent to their email address or phone number. So please, help us help you and do not respond to these requests.

Was this article helpful?